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Can artificial intelligence make public transport safer for vulnerable passengers? (Spoiler alert! Not unless we change it).

Wednesday, October 4, 2023 11:45 AM to 12:00 PM
Track 3: Customer Experience

Should we close ticket offices? An analysis of the passenger voice, informing consultation around ticket office closures across the UK

Thursday, October 5, 2023 3:00 PM to 3:15 PM
Track 3: Customer Experience

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