Removing papercuts to drive improved customer experience with AWS

Removing papercuts to drive improved customer experience with AWS

Wednesday, October 4, 2023 2:30 PM to 2:45 PM · 15 min. (Europe/Vienna)
Track 5: Loyalty & Mobility
Presentation

Information

  • Wiener Linien is Vienna's main public transport provider.
  • We are proud to deliver great customer experience. Cost-effectiveness is crucial to us.
  • With its pay-as-you-go model and Serverless technologies, AWS enables us to address even the smaller annoyances in our customer experience that would otherwise stay untreated, like missing translations in our mobile app.
  • Join this session to listen to our cloud journey and our first two use cases we deliver with AWS.
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