Making the most of existing hardware resources and delivering an amazing on-board digital customer experience

Making the most of existing hardware resources and delivering an amazing on-board digital customer experience

Thursday, October 5, 2023 12:15 PM to 12:30 PM · 15 min. (Europe/Vienna)
Track 3: Customer Experience
Presentation

Information

The transport industry demonstrates a tremendous dynamism driving digitisation for better passenger experience, operational efficiency, and revenue generation. However operators face significant challenges in managing multiple services, integrations, resources and legacy equipment.

This session shows how operators can take advantage of an on-board cloud hosting open platform to simplify the management and provision of data, content and on-board services in any vehicle. All passenger functionalities are implemented as standard software services operating independently of hardware, thus leveraging existing resources.

Deploying and upgrading in-vehicle systems becomes as easy and affordable as installing an app on your smartphone.

paxlife innovations77PaxLife Innovations is a German technology company that specializes in innovative software solutions and digital services to passengers of rail and public transport. Our services cover Unified Passenger Information, passenger infotainment, entertainment services via WiFi, connectivity. Our approach is unique in that all passenger-facing services are combined, hosted in vehicles and operated in any public transport as a single software service - powered by PaxLife’ railSTACK cloudedge platform. These operators trust us: ÖBB, STA (South Tyrol regional trains), BVG (Berlin transport), Deutsche Bahn Ideenzug, ODEG (private train operator covering East Germany)... PaxLife´s portfolio includes the following services: - Unified Passenger Information: Using a single tool, we enable transport operators to centrally design, manage and easily distribute information, content and other data always in a consistent manner, to all modes of transport and via all distribution channels (display screens in vehicles, screens at stations, on the passenger smartphone etc.). - Excellent Wifi - based on the expertise of our partners and embedded as a software in our solution - to limit the onboard hardware footprint - Entertainment services over Wifi: how we enable popular streaming apps to work on board as if there were no bandwidth restrictions; streaming video, uninterrupted live TV and live DAB+ radio: in short, enjoy much more than the standard Wifi services you are used to. - An easy-to-launch sales app for at-seat F&B order, with a real-time reporting and data analysis tool to enhance passenger experience and grow the business at the same time. PaxLife Innovations is your one-stop shop for delivering state-of-the-art software solutions for a passenger experience beyond industry standards. We look forward to meeting you!

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