

Panel: Unlocking and diversifying revenue streams for rail with ancillary services
Wednesday, November 26, 2025 4:00 PM to 4:40 PM · 40 min. (Europe/Madrid)
Track 6
Panel Discussion
Commercial Strategy, CX & Ticketing
Information
- How can operators leverage retail and premium services to generate additional revenue beyond ticket services?
- What role does digital innovation play in enhancing ancillary revenue opportunities, for example through apps, subscription models and personalisation?
- How can partnerships with third parties create new value propositions for passengers and drive sustainable revenue growth for operators?
Language
English
Speakers

Christoph Hinterleitner
Head of pricing and revenue managementÖBB Personenverkehr AG
Ralph Gambetta
Secretary GeneralCalypso Networks AssociationBN
Balaji Narasimhan
Director of Revenue Management ProductsAmtrak
Mohammad Yusof Azami
Vice President, Finance & Revenue ManagementExpress Rail Link Sdn BhdEN
Eric Nordling
General ManagerExPretio
Jan Ilík
Head of International DepartmentCzech Railways (CD)

