Manage reviews and feedback from one dashboard.
Revinate Guest Feedback boosts your online ranking, improves your guest experience, and drives direct revenue with consolidated reputation management, guest surveys, and best-in-class reporting. Watch a video to understand why hoteliers bank on Revinate Guest Feedback.
- Drive direct bookings: Manage, measure, and optimize your online reviews with Revinate’s integrated reputation management platform. Online reviews are one of the top 3 factors that influence booking decisions.
- Reputation management:
Manage reviews and feedback from one dashboard
Efficiently manage hotel reviews from sites like Google, Booking.com, and TripAdvisor all in one place. Respond to negative and positive hotel reviews from within the platform.
Data syndication
Publish automatically to TripAdvisor, Booking.com, Google, or HolidayCheck. Revinate’s structured review data API provides access to your hotel reviews across more than 100 review sites.
- Guest surveys:
Boost rankings and completion rates
Send guest satisfaction surveys that are customizable, mobile optimized, employ conditional logic, and that guests find easy to complete.
Send the right survey to the right guest
Send customized segmented surveys to specific audiences based on PMS or contact list criteria. Collect data that is highly relevant and actionable.
- Sentiment analysis: Look at both Reputation and Surveys data to understand what guests like and dislike about your property. Make necessary changes to improve the guest experience.
