Exploring the various technological applications to improve guest experience

Wednesday, September 18, 2024 2:30 PM to 3:15 PM · 45 min. (Australia/Sydney)
Hotel Technology Summit [Summit C]
Presentation

Information

In this panel discussion, we explore cutting-edge technological applications that are transforming guest experiences in the hospitality industry. Key areas include Mobile Check-In and Keyless Entry for streamlined arrivals, AI and Big Data for personalised guest services, and Contactless Payment systems for enhanced convenience. We’ll also discuss the role of Chatbots and Messaging Services in improving communication, AR and VR for immersive experiences, and the integration of IoT and Energy Management Systems for smart, sustainable hotel operations.

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